Privacy Policy

What information do we collect?

We collect information from you when you:

• Register on the site, place an order, or create an account.
• Enter a contest, promotion, or survey.
• Subscribe to newsletters or marketing communications.
• Contact us via email, phone, or online forms.

This may include your name, email address, mailing address, phone number, payment details, and order history. We also collect information about gift recipients solely to fulfil purchases (not used for marketing).

Like many websites, we use “cookies” and similar technologies to enhance your browsing experience and gather information about visitors. See the Cookies section below for more detail.

How do we use your information?

We may use the information we collect in the following ways:

• To process and deliver your orders.
• To provide customer service and respond to enquiries.
• To personalise your site experience and improve our offerings.
• To administer contests, promotions, or surveys.
• To send updates, promotions, or newsletters (only if you have opted in).

Sharing with third parties

We do not sell or rent your personal information. We may share it with trusted service providers (e.g. couriers, payment processors, email providers) solely to help us deliver our services.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information. Sensitive details (such as payment information) are transmitted via Secure Socket Layer (SSL) technology and encrypted. Access is restricted to authorised personnel who are required to keep information confidential.

Cookies

Cookies help us improve your browsing experience by storing preferences and tracking site usage. You can disable cookies via your browser settings, but some features may not function properly without them.

Access, correction & deletion

You have the right to request access to, or correction of, the personal information we hold about you. You may also request deletion of your personal data, subject to legal and contractual obligations.

Retention

We retain personal information only for as long as necessary to provide our services and comply with legal requirements.

Online policy only

This privacy policy applies only to information collected through our website and not to information collected offline.

Your consent

By using our site, you consent to this Privacy Policy.

Contact us

If you have any questions, requests, or complaints regarding this policy, please contact us:

Email: sales@australiantoydistributors.com.au
Phone: (02) 9668 9800
Mail: Level 1, Unit 7, 18–28 Sir Joseph Banks Drive, Kurnell NSW 2231, Australia